Brody Olson - The Empathy Economy of Junk Removal
Brody Olson, the Sales Development Manager at Two Men and a Junk Truck, is here to prove that "junk removal" is about much more than just a trip to the dump. It's about empathy, community, and finding a second, third, or even fourth life for the items we no longer need. Brody pulls back the curtain on the often-misunderstood world of junk removal. He challenges the very notion of "junk," reframing it as "unwanted items" and revealing the treasure trove of opportunities for reuse, donation, an...
Brody Olson, the Sales Development Manager at Two Men and a Junk Truck, is here to prove that "junk removal" is about much more than just a trip to the dump. It's about empathy, community, and finding a second, third, or even fourth life for the items we no longer need. Brody pulls back the curtain on the often-misunderstood world of junk removal. He challenges the very notion of "junk," reframing it as "unwanted items" and revealing the treasure trove of opportunities for reuse, donation, and recycling. Brody shares the origin story of Two Men and a Truck, a humble summer gig that grew into a nationwide franchise, and explains how the demand for junk removal became a natural and necessary extension of their moving services.
He offers a window into the deeply human side of the business, discussing how his teams navigate some of life's most stressful moments: death, divorce, and moving, with empathy and grace. Brody details their robust diversion process, a multi-stream system that sends furniture to the Furniture Bank of Central Ohio, clothing to Goodwill, and electronics to partners like Columbus Micro. He shares the impressive impact of these efforts, having diverted approximately 40 tons of donatable items in just the last eight months of 2025.
Brody also recounts the overwhelming success of their World Cleanup Day event, where a simple 15-second news segment brought a flood of cars, trucks, and trailers lined up to drop off items for free, proving the immense community desire for accessible and responsible disposal options. The conversation also touches on the emotional side of letting go of possessions, from the challenges of hoarder situations to the dwindling sentimentality of modern furniture.
Episode in a glance
01:02 It's Not "Junk," It's "Unwanted Items":
04:47 The Many Paths for Unwanted Items
07:34 Partnering with the Furniture Bank
11:47 World Cleanup Day An Unexpected Success
15:19 The Human Side of Hoarding and Letting Go
About Brody Olson
Brody Olson is the Sales Development Manager at Two Men and a Junk Truck. With a diverse background in operations and a deep commitment to customer service, he has played a key role in the growth and evolution of the company. Brody's journey is a powerful reminder that a fulfilling career can be found in unexpected places, and that the most valuable lessons are often learned on the front lines.
Connect with Brody Olson and his work
Website → https://twomenandajunktruck.com/
Facebook → https://www.facebook.com/TMJTColumbus/
Instagram → https://www.instagram.com/twomenandatruckcolumbus/?hl=en
LinkedIn → https://www.linkedin.com/in/brody-olson-661b48178/
00:00 - Introduction
01:02 - It's Not "Junk," It's "Unwanted Items"
04:47 - The Many Paths for Unwanted Items
07:34 - Partnering with the Furniture Bank
11:47 - World Cleanup Day An Unexpected Success
15:12 - The Human Side of Hoarding and Letting Go
[00:00:10] Adam: Hello and welcome to Green Champions.
[00:00:11] Dominique: Thanks for joining us in a conversation with real people sharing sustainability success stories.
[00:00:16] Adam: This podcast is a platform for green champions to share their stories and plant new ideas. I'm Adam.
[00:00:21] Dominique: And I'm Dominique.
[00:00:22] Adam: Today we are joined by Brody Olsen. He's the sales development manager at Two Men in a Junk Truck. What does that mean? Brody is there for you when you need reliable junk removal service. If you missed it last time we chatted with Brody about his journey coming into Two Men and a Truck, then Two Men and a Junk Truck. And that career path that unfolded and really this kind of underlying essence of being able to connect with the community, with your team in ways that helped create an environment where you can both be adaptable and learn and grow from. So today we're gonna be talking about sustainability as it relates to real on time junk removal and recycling. So Brody, welcome back.
[00:00:56] Brody: Appreciate it. Thank you.
[00:00:57] Dominique: I am very excited.
[00:00:58] Adam: Let's start with when people hear junk removal, what do they usually get wrong?
[00:01:02] Brody: The first word that you just said, junk. You know there's a saying that one man's trash is another man's treasure. And while not everything has extra life in it, I think you'd be surprised at some things that, and what some furniture items or household goods could be reused for.
A lot of times people think that, "Oh, you're just gonna take this stuff to the dump." We do use the landfill as a resource for sure, but there's many other types of resources and many other places that your items could land up at. So think that's a pretty big misconception. Junk is loosely used. I prefer unwanted items, but yeah.
[00:01:35] Adam: Very cool. Can you share just a little bit about how Two Men and a Truck got started and how Two Men and a Junk Truck evolved?
[00:01:41] Brody: Yeah. Two Men and a Truck started in Lansing, Michigan. There were a couple brothers, Jon and Brig Sorber, just looking to make some cash before they were going away to college. And ironically enough, they were doing some junk removal and some moving as well. And just offering moving labor.
Time went by, they did some jobs one summer and they go away to college and their mom's phone kept ringing. The business was still coming through. So she had to figure out real quick what she was going to do. And she ended up hiring a couple guys to fill those roles, got a truck. She actually drew the little stickman logo that we have on a napkin.
And it was the exact same logo that she drew that day on the napkin that just is placed all over our truck. And from there, the rest is history. And they started franchising and now we've got over, I wanna say somewhere around 350 locations on the moving side and almost around a hundred locations on the junk removal side as well.
So, we got into the junk removal business because junk removal and moving go hand in hand a lot of times. And people wanna get rid of things when they're downsizing or they're moving to a new location and they just don't have the space for something, for whatever reason. And instead of referring that to other people, we just started doing it in-house to try to be more of a resource to our customers.
[00:02:48] Dominique: Okay. One thing I know we talked about a little bit last time is how stressful these life moments are for moving to come into play or removal.
[00:02:57] Brody: They say that the top three stressors in life are death, divorce, and moving.
[00:03:02] Dominique: Okay. There you go.
[00:03:03] Brody: And sometimes you're dealing with two of those things at the same time, and maybe sometimes three. But you know, oftentimes when someone passes away, things need relocated or gotten rid of or donated or whatever the case may be. Or unfortunately, maybe someone gets divorced and people have to part ways and move to a different place. Being able to understand the situation and read the room, and know how to approach those situations is really vital. So
[00:03:25] Dominique: It probably feels obvious, but kind of explain to us like how you fit into those situations. So when someone's going through those life moments, they just call? They're like, "Help me"? How much of that service do you cover, basically?
[00:03:37] Brody: Yeah, yeah. That oftentimes it's how it goes. When you're in those situations, you know that you need help, but you might not know how to articulate it or even explain what kind of help you need.
People were so overwhelmed with whatever that they're dealing with. And we will be as big of a resource to people, or maybe someone calls me, they know exactly what they want, but you just take that, person by person and do what you can to help solve their problems.
Just today, actually this morning, I took a phone call from a gentleman who unfortunately his sister-in-law's not doing well and they're already trying to figure out and prepare what does this mean after she passes and what do we have to do?
They're already on top of it, but it's the brother-in-law, the lady's husband who's dealing with that because his wife is so overwhelmed and stressed and upset, she can't deal with that. Sometimes people call and they just, they need all the help and we're here to give it.
[00:04:24] Dominique: And I think that's extra interesting when you think about how much stress people are under when there's a lot of items leaving their space or looking for a new home, which kind of gets to the heart of this whole like, responsible disposal conversation.
So how do you look at that? What are all the different streams you can take material when you're doing junk removal or just finding new homes for things?
[00:04:47] Brody: Yeah, so we break it down in a few different factors. Your general furniture is lumped up in one category, your household goods, like small kitchen appliances, dishes, maybe some clothing can be in that area. And then I always separate like appliances and metals that can go to recycling centers.
Starting with the furniture, I look in this room right now and everything in this room, I think that somebody out there in our community could probably benefit from having something like this, right? Or if I walk into a home and there's a chair that's completely chewed up by a dog that probably doesn't have any extra life in it. But how creative can we get, I alluded earlier that on the moving side we have a huge amount of frontline employees. At our peak it's around 150 employees. All of those people have to get trained on how to properly lift things so they don't hurt themselves, they're not damaging the items, they're not damaging the property that they're in.
So even that chair that's been mauled up by a dog. I could probably use that chair in our warehouse whenever we're teaching our guys proper safe lifting techniques, right? And extend the life a little bit further. And then, maybe it goes to its next phase after that.
The household goods, the clothes, the small kitchen appliances, dishes, things like that, kids' toys, there are so many donation centers out there that are willing to take this stuff. We work hand in hand with the furniture bank of Central Ohio. I've also given some clothes to Goodwill and a couple other resources as well.
We have people within our own networks who know, you know everyone knows someone that's going through a tough time and people are reaching out to me all the time like, "Hey, can you keep an eye out for a queen sized bed?" Yeah, I got you.
But you still have your things where if I'm cutting up an old shed in a backyard that's rotted up like, oh, they got things, got any extra life in it, or maybe we're in a home that is just not clean. Maybe a hoarder situation, maybe animal feces or something like that. I probably should not give that to somebody else. So there's definitely some situations so.
[00:06:32] Adam: Now you mentioned there's stuff that goes to recycling centers. Like what sort of material goes there and what does that look like?
[00:06:38] Brody: Yeah, so any kind of kitchen appliances, we always call it white goods. You got stainless steel and stuff too, but back in the day, refrigerators and appliances were always that, like that white collar, right? TVs, electronics, things of that nature. We partnered with Columbus Micro where we recycled TVs through them. Anything that has electronic components or appliances definitely have a recycle value there.
[00:06:58] Adam: Fantastic. And Zach from Columbus Microsystems has been a past guest on the podcast. Very cool.
[00:07:03] Brody: Shout out Zach. He's a good dude. So
[00:07:05] Adam: Very cool. Just hearing that process of tearing down electronics and exactly what they can do with.
[00:07:10] Brody: Zach, if you're listening to this, I have TVs for you. Coming soon.
[00:07:13] Dominique: This is a good test for how much of an avid listener he is.
[00:07:17] Brody: Yeah, sure.
[00:07:19] Dominique: In terms of your relationship with the furniture bank, was that a special relationship to build or had they worked with companies like yours before? Like tell us about how that came to life, because I feel like that's a really genius partnership to let you both do what you do best, but get things really to go.
[00:07:34] Brody: The relationship that I have is mainly through Adam Knisley over there. Really great guy. I don't know for a fact if we were the first one, but I know for a long time he was trying really hard to get into that moving world because we know that there's opportunity there and the junk removal companies as well. But I do know that he works with other competitors of ours as well since working with us.
I think that sustainability is coming up more and more in the community, and I think that some of these businesses are understanding that we should probably get with the times and start doing this more and more.
Because number one, it's good for the environment. Number two, from a business standpoint you're saving on recycling fees and dump fees and things of that nature. So there is an aspect that's good for the business, but it's just good for the community. And I think more and more people are getting more involved and with the Furniture Bank in particular, shout out to Adam for recognizing the need and I think he's gone a really long ways with it, so.
[00:08:23] Dominique: Yeah. That's so cool. And I imagine from their point of view, I don't have full visibility to the Furniture Bank is navigating, but I imagine the junk removal steps that we talked about last time that are like stressful and like time consuming and effortful are probably really hard to imagine folding into what they're already navigating. You're doing like the heavy lifting, literally.
[00:08:42] Brody: Yeah well, for sure. We can take things to their drop off centers. A lot of times what we'll do is you might walk into a clean out and 30% of it's donatable. A couple things might come back to our warehouse to be used in our safe lifting area. Some things might be recyclable and we're kind of doing all of that sorting for them, and we'll actually bring all the donations back to our warehouse. So they will come to our warehouse every once a month or every couple weeks or something like that to actually do the heavy lifting.
So they still got a lot of logistics there, but they don't have to go into all the homes and pull out the single couch out of the basement. I will do that collectively over the course of a couple weeks, and then they'll come grab everything in bulk. And I've seen their operation.
They have a new building that opened up a new warehouse space. And it is huge and I commend them because there's so many moving parts. They have so many families coming in every day claiming stuff. The items that we donate, usually it's the very next day. They're already in someone else's home.
So that's a vicious cycle of a lot of families coming in, claiming things, taking things, and they gotta keep things coming in. So you've gotta be able to have a really good connection with the community and have outlets to get those furniture pieces to give to these families.
[00:09:46] Adam: Yeah, that's a huge need that they're filling. And if you can help with that, that does so much to lift up the community. That's
[00:09:52] Brody: Oh Yeah.
[00:09:52] Dominique: Yeah. And just value nice pieces of furniture.
[00:09:55] Brody: You'd be surprised. I mentioned earlier like one man's trash is another man's treasure. One person's treasure is another person's treasure. Like people, they'll have a super nice couch like, I just, I don't like the color of it and they might have only had it for a year.
This thing is super nice, and they don't have the time or the ability to deal with it. And that's where we come in and we might move their new couch in and take their old couch away, and it a really nice couch for someone to reuse that might be worth a lot of money, but that doesn't matter in that situation. It's a couch, right?
[00:10:21] Adam: What are the misconceptions that people have about the junk removal?
[00:10:24] Brody: We've talked about the word junk we say it loosely, it can mean a million things. I get phone calls a lot of times where people might think that I'm the local 311, you put something out on your curb and we'll come pick it up for free, or something like that. I've gotten calls "Like you guys missed my trash pickup on Tuesday." I'm like, "Hey, I don't, I don't do trash pickups. I'm sorry that happened." And maybe provide a solution or give them the number that they should be calling or something along those lines.
But yeah, a lot of people think of the word junk and they affiliate it with the word trash. We will do trash removal, we've done a lot of that, and it can be gross and nasty, but we do stuff like that. That's such a small portion of it.
[00:10:59] Adam: What's the hardest part of junk removal that most people never see?
[00:11:02] Brody: I think it depends on who you ask the question to. My guys might say one thing and I might say another. For me in my position, we're in our third year now, more and more people are learning about us. But I think the hardest part is just reaching the amount of people that we wanna reach so fast, from a business development standpoint and growing the business. That's been a huge challenge.
My guys might tell you when they walk into maybe a hoarder home, a lot of these property investors will purchase a home as is, and you walk in there and you can't move in there, and that could be overwhelming and trying to figure out how many loads is this gonna take to get everything out?
Or maybe it's the the baby grand piano that's in a basement that needs disassembled and hauled up some steps. That could be pretty challenging. But those are a few things that I think could be pretty challenging.
[00:11:47] Dominique: And you've done a collaboration with World Cleanup Day. Can you tell us about that?
[00:11:51] Brody: Yeah. That was back in, I believe, September of last year. World Cleanup Day is a worldwide recognized day of everybody, the entire world coming together to do their part in recycling and reusing things. I do junk removal, we donate things. There's a sustainability aspect to it, and I thought to myself that I should do something for World Cleanup Day.
So a few weeks beforehand, I put together a flyer and put it out there and some local media caught wind of it and I ended up going on the news and doing some interviews and promoted a free drop off recycle day for household goods and unwanted items at our location in Westerville.
And I remember thinking to myself the day beforehand, "Man, I really want like this to be a big turnout. Like this would be really cool. What if no one shows up?" Like I would just feel so down on myself. And the next thing I know, half an hour before the event's even supposed to start, I've got a line of people outside of our parking lot, they're blocking traffic to get into our parking lot. Evidently, word got out and there were so many people. We counted probably around 150 cars that came in a couple hours span that just dropped off household goods and reusables and we donated those to people. So, very overwhelmed. It was great. It was awesome experience.
[00:12:57] Dominique: What were they mostly bringing?
[00:12:59] Brody: Some people kind of got the idea that it was literal trash. We had some people that came that, brought some stuff that probably shouldn't have been brought. But we handled it anyways. We took care of it for them. We had a lot of televisions, a lot of electronics, computers, stereo systems, things of that nature.
We actually had people that came with like trucks and trailers that brought mattresses and couches and stuff that loaded these things up and just hauled it to our location because it was a free service for them. We weren't charging for, 'cause with the electronics, there's a fee to properly dispose of those things, you gotta take things apart and remove certain metals that are toxic to the environment. Shout out Zach. Thank you for doing that again. But there's fees associated with that.
So I thought it was a good opportunity to save some people a couple bucks and we ended up collecting it was probably over a hundred TVs. But it was a little bit of everything, so.
[00:13:43] Dominique: That is so, so cool. So do you feel like what do you think the need you were filling for World Cleanup Day? What do we need more of in our community that people were responding to?
[00:13:52] Brody: Yeah, awareness, I think. Little old me with little old Two Men in a Junk Truck happened to do one little prerecorded, like 15 second news segment, and it had that kind of impact. People were coming from almost an hour away just to drop stuff off at our location.
I don't think it's talked about enough. I think the awareness factor's not there. If that small little announcement that was aired for maybe 24 hours made that much of an impact, I just think to myself, what if more and more people did that? I think that's probably the biggest need.
[00:14:20] Dominique: Do you collaborate at all with the convenience centers? So you'll drive into the convenience center and then there's like storage containers for various materials. And then they coordinate hauling for each stream.
But it basically acts as a similar thing to what you obviously got a lot of traction doing for a day. But do you work at all with those convenience centers and help them move like furniture?
[00:14:39] Brody: Not so much furniture. We've done a lot with the clothes drop off centers. So a lot of times we'll keep bags piled up for extended amount of time in our warehouse, then we might go and take them to one of those drop off centers. Ironically enough, when World Cleanup Day was over with, I literally, I thought to myself like, "What if we were a convenience center, dropoff center?" At some point we'll have the space for that and the ability to scale and have the manpower for that.
[00:15:02] Dominique: I suspect that there's also the other side where there's a lot of emotional attachment to the things that are giving up. So what do you do when there's a lot of history tied to an item and there's some emotional attachment there?
[00:15:12] Brody: Yeah I think you gotta approach that situation with some empathy and some grace. I think everybody deals with those things differently and everybody has different timelines for those things. Me personally, I joke around with my wife all the time. I'm like, "You need to get rid of some stuff. And why are you so tied to these things?"
But then I go to try to get a recycled bag going and I'm like, man, this is actually really hard. So I think just understanding that everybody's a little bit different.
And in my opinion, I think if someone's just not ready, I think you just need to give them more time and focus on the things that they are ready for and they do need now. And over time, that person will start to understand and they'll come off those things. But some things, family heirlooms that just should stay with the family. We live in a, a day and age now where everything is pressed wood that you get from IKEA that has no meaning whatsoever. You're seeing less and less of those grandfather clocks that are in the corner of a living room that's been passed down through four generations. So I think it'll slowly become easier because things just don't have so much sentimental value as much as they used to.
[00:16:09] Dominique: That's good and sad.
[00:16:10] Brody: It is, it really is. We live a simple, much simpler life when it comes to the things that we have in our homes which is good and bad, but.
[00:16:18] Dominique: Yeah. That's so interesting. Was
there anything that stands out to you as a really memorable experience going into a client home?
[00:16:24] Brody: Yeah, this was very early on in my junk career. My unwanted item careers, not junk. There's a difference between walking into a cluttered home and then you know, someone who might have, a mental disability and we've all seen the show Hoarders before, like that's a real thing. I walked into a lady's home one time and she had family there to assist with us. But I had to do everything I could to like hold back my reaction 'cause I'd never actually walked into a situation like that before. The place was filled, literally wall to wall, floor to ceiling with maybe a one foot aisle way to get through these rooms. and in that moment, I think that I had to commend this woman because she wasn't ready to part ways with things in that moment, but she made the first step. And she called a company and had someone come out to, she's looking for some kind of starting point, some kind of solution.
I'm not a therapist or a psychiatrist and, I think that's what the situation needed. But I can certainly be a resource and I know a lot of people and I connected her with someone that specializes in that type of situation. And slowly, bit by bit and she's taken care of it and we're there whenever she needs us and we're doing things at her own pace. That would probably be the most memorable situation. And I think that the next time I were to walk into a situation like that, am I more prepared? I think I know, I have some people I can lean on to help me out. But I, I don't know if that's ever a situation that I can solve immediately for somebody. But I can definitely be a resource.
[00:17:44] Dominique: Yeah. It's cool to get a moment to remember there's like people behind all of these like occasions and homes and items. And I'm grateful that you're leading with empathy whenever you walk in the situations, because I'm sure that meant a lot to her, that, I think other folks might've came in and just like started moving stuff, which probably would've been a very traumatizing experience.
[00:18:02] Brody: Yeah. 1000%. Yeah. I remember in the moment, I told her, I said, "Hey, I can have someone out here tomorrow, and we'll start at the front door. You just tell us if you want it or if you need us to get it out of here." And she's like, "Well, it's a lot harder than that. I need to go through and I need to sort things and put things in boxes and do this and do that." And there's just no room to do that in. At that point, you just need to recognize that this person is ready to start making strides, but be patient and get them with the right resources and just help them out.
[00:18:30] Dominique: That is very powerful.
[00:18:31] Adam: So. if somebody's listening and they wanna be more mindful about waste clutter or consumption, what's a good place for them to start?
[00:18:37] Brody: I always like to start with my wardrobe. Let me start with something that might be a little bit easier. Something that you're not going to, if I clear out some of my closet space, I shut the closet door, no one's ever going to see that. But you get a little bit of self-satisfaction internally for yourself, and you start doing that and you start, " Oh maybe I could do a little bit here and I could do a little bit here." It's a good starting point. It's easy to get overwhelmed, and I always tell people, focus on one area. Maybe you didn't start on your closet.
Maybe you wanna start in the living room. Beautiful. Those four walls in that living room do not go outside of those walls. Now, once you're there, what is the goal that you're trying to achieve? What do you visualize? Are you trying to rearrange things? Are you doing a remodel?
What's the goal that you're trying to accomplish? And I always tell people to create just three piles. What's something that you absolutely just do not wanna part ways with. This is sentimental, this is something you wanna keep. Whatever it is, have a pile there. What's a pile of your recyclables, your donatable? And what's your pile of stuff that's just literally trash or stuff that just needs to be thrown out, right? And just stay focused on that area. Don't be overwhelmed. You do chunk by chunk, little by little. And over time it's not too bad. It compounds over time.
[00:19:44] Dominique: I appreciate that like very tangible advice and like piece by piece. But I think we've had some folks come on the podcast talking about fashion or textiles or consumerism industries. And so it's cool to hear what you've seen on this other end because people are buying more stuff than ever all the time and having somewhere to start and how to think about also letting go of things and letting them go back into circulation is also really important.
I wanted to ask you if you had any like, impact numbers, putting you on the spot. But do you have any impact numbers around your diversion efforts or anything to share with us to give us a sense of the scale of impact you've had with responsible removal?
[00:20:18] Brody: Yeah. for sure. So I don't have exact numbers, but what I can tell you is that we've done, 2025, somewhere around, I think 400 more jobs. And we spent less money disposing of things at transfer stations and the landfill. So we're more volume and spending less in that aspect. I know that we've filled somewhere around 11 or 12 moving trucks in the last eight months of last year. Which each moving truck holds about 8,000 pounds, so that's about four tons. Four tons times, 11 to 12, 40 tons roughly. So I don't have exact figures, but just ball parking, I think that's a pretty big impact.
[00:20:55] Dominique: Those 40 tons are for donations?
[00:20:57] Brody: Yeah, somewhere around 11 or 12 truckloads for sure.
[00:21:01] Adam: That's a lot of stuff.
[00:21:01] Brody: But also over the course of an entire year I started measuring closer in the spring of last year. One of my goals this year is to have more KPIs and metrics to be able to look at that stuff and make a bigger impact. But it's a lot of stuff, but in the grand scheme of things, when you think about how many jobs we did and the rough estimated weight of all the jobs. I think it's a good percentage, but I think that we could definitely do better. So
[00:21:23] Dominique: Is it safe to say a job usually equals a truck?
[00:21:27] Brody: Eh, not quite. I think that the average job is about three eighths of one of our dumpster loads. So we have two different types of trucks. When I was saying trucks earlier, I was referring to our moving trucks. They're 26 foot box trucks. One of those trucks can hold about three of our junk truck loads. Our average job is about three eighths of a junk truck load.
[00:21:48] Dominique: It's a lot of mental math, okay.
Yes. Pretty small scale. So you got one big moving truck. You've got a small junk truck. One big moving truck can take three of those, right? The average junk removal job is about three eighths of the small junk truck. I say small, but it's 17 yards.
So when you said you do 40, probably 40 truckloads last year of just donation or even in the fall, even of last year of just donation, was that a junk removal truck or a moving truck?
[00:22:15] Brody: Moving truck, yes. So it was 40 tons. Around 40 tons. Yeah.
[00:22:19] Dominique: I can picture 40 semi trucks in a parking lot.
[00:22:22] Brody: Semi's a little bit bigger, but yeah, roughly.
[00:22:24] Dominique: Okay. I'm trying to speak to people who see less trucks than you do.
[00:22:28] Brody: The visual, the visualizing learner. Yes.
[00:22:30] Adam: You, the inside of a truck very well. I can tell that.
[00:22:33] Dominique: That is really substantial. And that's just the fall of last year, so I'm sure.
[00:22:36] Brody: And that's not even just the, on the moving side we're still doing those donations as well. If we have a moving customer who just has one couch that they need to get rid of, we're probably not sending our junk removal crew out there. Our moving crew has a truck there available already and they're probably snagging that couch. So that's both brands combined, so
[00:22:53] Dominique: Wow. Thank you for sharing that. It's also even cool to hear you problem solve through measuring impact, because we talk about that sometimes too, of that's a big part of being a green champion is finding a way to do the thing, but then to story tell about it. So to hear you even share how that comes to life and how you can measure it is still pretty cool.
[00:23:10] Adam: So to bring us home, when you step back and zoom out, what makes you proud to be part of this industry?
[00:23:15] Brody: I think that when people think junk removal they think about calling so-and-so's cousin from down the street and he'll grab his pickup truck and he'll take care of it for you, right? At the core of it, we're just taking stuff out of people's homes.
But I think that doing something so simple but being so customer focused and having that serving mentality and providing the best experience, even if it's something as small as junk removal. We spend a lot of time and a lot of energy on making something so simple as junk removal the best experience of someone's week or month or year.
I've had clients that said, you guys literally just came in and got a couch outta my basement. But I just want you to know that in the 15 minutes I was with your guys, they were the best people that I've encountered from a service industry in X amount of time. So you think you have a small impact, but your impact's a lot bigger when you keep those things at the forefront. So
[00:24:10] Dominique: I love that you have that perspective too. Very human centric approach for, I think an industry that probably doesn't expect that out of you.
[00:24:17] Brody: Yeah. We tell our frontline guys, our clients on the moving side, they call us, they expect us to be able to lift the heavy stuff, and move the heavy stuff and not break the heavy stuff.
And what they don't really expect, per se, is really good people and good personalities, people that they trust that are willing, I've had clients when I was moving furniture years ago that at the end of the day they're like, "Hey, do you wanna sit down and have dinner with us before you leave?" Yeah, I wanna do that, so, that's the type of people , that we're after the people that we try to train and mold and deliver to our customers. And that makes a huge impact.
[00:24:48] Dominique: And moving's kind of an intimate experience. They're in your home and you're probably,
[00:24:52] Brody: Your entire life is put into a 26 foot box truck.
[00:24:55] Dominique: Wow. Thank you so much for joining us again, for sharing your champion story, for reminding us that there is so much value in all the items in our home and helping us to rethink how we act as a community in terms of getting things cleaned up. But also I think in the ways we support each other. I just love the way that you do have this people first approach the work that you're doing.
But I also love that you're kind of demystifying this field where I see it of like high stress, high pressure environments sometimes make folks feel like that's just not where I should have to be responsible or divert my material because I'm going through a lot and I love that you embed that even in industry that didn't call for it.
[00:25:34] Brody: Thank you. Appreciate that.
[00:25:35] Dominique: How can listeners support you or advocate for the work that you're doing?
[00:25:38] Brody: So social media, Two Men and a Junk Truck, Columbus, Ohio, on Facebook and Instagram. Give us a like, give us a follow, comment, engage with us.
If you know somebody that maybe they need a little bit of a nudge to get in that direction or someone is moving, feel free to send 'em our way. We always give free estimates, so would love to talk to them.
[00:25:55] Adam: Thanks so much for joining us today.
[00:25:56] Brody: Appreciate it. Thank you guys.
[00:25:57] Dominique: As always, our guests have found a unique way to champion sustainability. We're here to put real names and stories, just like Brody's, behind the idea that no matter your background, career, or interests, you really can contribute in the fight against climate change.
[00:26:10] Adam: You can find our episodes, donate or reach us at thegreenchampions.com. Give us a review and follow us on your favorite podcast platform. Our music is by Zayn Dweik. Thanks for listening to Green Champions. We'll dig into a sustainability success story in our next episode.






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